- we take great care of things so buy from the best and with confidence! -
EU Customers
We aim to deliver to EU with all import taxes paid by us, this is not always possible so please enquire and we look forward to hearing from you!
Shipping
All gear is professionally packaged and sensibly prepared for international shipping, all insurances are our responsibility
Payments
5% discount for Bank transfer or IBAN payments
PayPal accepted
Payments accepted in GBP only
Warranty
We offer a three year limited repair warranty on all of our restored or refurbished acoustic guitars, we are very accomodating and can make any repair or restoration that may be required however this free service obviously does not cover string or hardware replacements, misuse, humidity and climate damage or general damage and wear caused by use, misuse or any other form of negligence
Returns
You are welcome to return guitars for any reason.
If a return arises and we are not at fault then all shipping and processing costs wil be the buyers responsibilty, otherwise we will cover all these costs.
Returns should be made with the guitar packaged exactly as it was sent, in unused and as-described condition.
We reserve the right to charge up to 15% restocking fee, yet we do not usually make this charge.