Terms & conditions:

Sweden free shipping on all orders and 45 days right of return

*orders above 1000 sek, below is 69:- bigger stuff like amps 295 sek

EU Flat Rate €15 

and 45 days right of return

Shipping €15 below 5 kg

Free shipping on orders for more than 5000 sek or €550 

Additional fee for large goods:

• 20 kg 350 sek or €34
• 50 kg 500 sek or €48
• 100 kg 700 sek or €67
• 200 kg 1400 sek or €135

Countries included: BELGIUM, BULGARIA, CYPRUS, DENMARK, ESTONIA, FINLAND, FRANCE, GREECE, IRELAND ,ITALY ,LATVIA, LITHUANIA, LUXEMBURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, GREAT BRITAIN, CZECH REPUBLIC, GERMANY, HUNGARY, AUSTRIA

Norway

Shipping DHL Parcel Connect: 122 NOK up to 30 kg 

Big stuff like amps: 

• 20 kg 395 sek
• 50 kg 595 sek
• 100 kg 895 sek
• 200 kg 1595 sek

USA, Japan and Canada

non insured up to 2kg

0,5kg 11 USD (one MXR size pedal)

1 kg 21 USD

2 kg 30 USD

insured up to 1200 USD and 2kg

0,5kg 26 USD (one MXR size pedal)

1 kg 36 USD

2 kg 36 USD

Delivery terms

We will always try to ship your order within 1 business day from that you've made your order. Usually If you make your order before 12.00 AM GMT+1 we will ship it the same day. Orders placed on weekends and holidays will be shipped the next business day. If the order requires more packing concern (guitars or amps) we might need an extra day to ship it.

Please note! Due to an increased volume of orders during particular releases or holidays, the handling of your order may take up to two days. We are doing our best to get all orders out as soon as possible.

During Christmas DHL has a lot of parcels so it might take some extra days for your package to arrive.

Delivery time

• Sweden: 1-3 work days
• Europe: 3-8 work days
• Rest of the world: 5-10 work days

Sweden

We ship all orders within Sweden with DHL service point. You will be able to collect your package at your local DHL service point dealer.

International

All international orders are shipped with DHL parcel connect or express economy select depending on weight. They will deliver the package to the address that you've registred on your profile.

We are not able to deliver to post-office boxes.

Please note that custom and VAT fees may be added when importing goods from the European Union.

You can always track your order on the DHL main site. Notice that the package will be able to track about 24 hours from that your order has been shipped from us.

Unclaimed orders

If DHL can't deliver the package to you we will have to charge you 40 EUR or 50 USD for the shipping and handling back to us. Remember that you always can track your package on the DHL site when we have shipped your order so you can see where it is.